Privacy Policy

Introduction

Reelbyte ("we", "us") operates reelbyte.video and provides an AI video platform that supports text-to-video and image-to-video generation. This policy explains how we collect, use, and protect your personal information.

Information Collection and Use

We collect the following categories of information:

1. Account Information

   • What We Collect: Name, email address, and account credentials.
   • Purpose: Account management and customer support.

2. Usage Data

   • What We Collect: Interactions with the service, features used, and usage frequency.
   • Purpose: Service analytics and improvement.

3. Device and Log Data

   • What We Collect: Device type, operating system, browser type, IP address, and log data.
   • Purpose: Security, debugging, and compatibility.

4. Content You Provide

   • What We Collect: Prompts, uploaded images, and generated outputs.
   • Purpose: To provide the generation service and enable downloads.

5. Cookies

   • What We Collect: Cookies and similar technologies.
   • Purpose: Session management and user experience improvements.

6. Payment and Billing Information

   • What We Collect: Payment-related details processed by our payment providers.
   • Purpose: Billing and subscription management.

Data Storage and Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Trusted vendors that help us operate the service (e.g., hosting, storage, payment processing)
• Legal Requirements: If required by law or to protect rights, safety, and security

Data Retention

We retain information as needed to provide the service, comply with legal obligations, and resolve disputes. Generated files may be retained for a limited period to allow downloads.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

Contact Us

If you have questions about this policy, contact us at support@reelbyte.video.

By using Reelbyte, you consent to this Privacy Policy.